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Intuiface user since:
Jul 2016
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Copyworld srl

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Copyworld srl, is an ICT company - Samsung Platinum Partner - in Florence, Italy. We are specialized in the Office Automation, Visual Communication, IT and Production Printing market.

Our company has always been oriented to grow. We are in continuous and constant evolution with professionalism and best technology to meet the market demands. The choice of prestigious partners, for each product and service we offered, mainly comes from listening to our customers' needs. Our mission is to invest in our company, in training and upgrading our staff to offer us as a single point of contact for ICT, offering our customers a solid partnership that guarantees a constant support and operational consulting. We are a team of sixty people divided into areas with specialized and specific skills that allow us to operate with maximum efficiency. Our divisions are specialized in sales, rentals, technical support and systems for a wide range of solutions, hardware and software technologies, printing and document management systems, connectivity systems, network devices, web and cloud solutions, visual and communication systems.

Our goal is to create value through services. The implementation of a quality system is a key to measure the efficiency and effectiveness, to ensure continuity in the improvement of each business unit, identifying among the primary objectives the satisfaction of our customers. In 2003, we adopted the "Quality Management System" by following a model of organization processes and since 2004 we are certified company EN ISO 9001: 2008.

The competence and professionalism of our staff is always at the center of our mission. Our 14 technical specialists team is able to monitor in real time the calls assigned by the operating center and act quickly, on-site and remote. Our systems communicate directly with the service center, quickly and safely. We can check remotely if our customer visual display content is working properly and solve problems if needed without delay.

We are committed to ensure that our workplaces and those of our customers meet the highest standards of environmental compliance, providing efficiency, reliability and low impact. In line with this philosophy, we support the project of COSPE and Treedom in Senegal in favor of 200 families of farmers in the Casamance area, being involved in planting fruit trees and forest, which will help offset carbon dioxide emissions. Through collaboration with selected companies also we offer the disposal and recovery of waste consumables.

In the field of Office Automation we offer the only multi-function printers with Android interface for a intuitive use, a customizable user interface and many smart apps to facilitate working. We also offer solutions to reduce costs, optimize workflows and information sharing.

In the Display Solutions area we offer solutions for waiting, meeting and training rooms, reception and conference calls solutions, filling the specific needs of our customers improving the communication to end users using the best technologies available on market.

Samsung SMART Signage displays don’t require external PC or media player and thanks to proprietary integrated solution MagicInfo can independently manage remotely the contents on the display.

In the retail industry we offer digital signage solutions to improve the shopping experience and offer their end customers a more engaging sales environment.

To ensure our customers the highest efficiency in terms of visibility and communication we also offer a complete service on the creation and management of multimedia content.

The IT division provides solutions for the management and protection of corporate information assets, hardware and software, physical and virtual server, outsourced services and networking systems on LANs, VPN and WiFi.

The Production Printing area, as a Premium Partner Canon, offers professional and specific software solutions. Color Specialist and high-level technical support guide the customer in the planning and implementation of advanced software solutions, in order to align the color output and ensure consistent quality over time.

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