Intuiface Services & Support

Get the most out of Intuiface

Whether you're launching your first experience on a single display or scaling your latest work across hundreds of screens, our team helps you design, build, and run interactive experiences that perform — and keeps them running in peak condition.

⚡Fast time-to-launch  

🎧Human Support  

📈96/100 NPS  

pROFESSIONAL SERVICES

Choose your engagement

Three ways to work with our team — from a focused sprint to a year-round expert partnership.

Build & Launch, Fast
Bootstrap

Hit the ground running. Our experts work alongside your team to design, build, and launch v.1 of your experience — typically over just a few weeks. You'll understand every design decision made and feature used, leaving as an expert. Think of this as our teach-you-to-fish service.

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Best for: new customers and projects that need momentum from day one.

Your expert, all year
Coaching & Advisory

Month after month, a recurring session with an Intuiface expert — best practices, design assistance, performance and scaling guidance, hands-on technique walkthroughs, project reviews, and onboarding for new team members. You choose the topic.

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Best for: teams that build regularly and want a steady expert relationship.

On-demand help
Ad-hoc Consulting

Need a hand with something specific? Book time with an Intuiface expert exactly when you need it — advice on how to build, structure, or optimize an experience, with no commitment. As-needed access to the people who know the platform best.

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Best for: one-off deep dives and quick expert input without a subscription.

tECHNICAL SUPPORT

Our Support team keeps Intuiface running for you

We'll help you troubleshoot and resolve your challenges, fast. Need help designing or building an experience rather than fixing one?
That's what our Services team is for — see our professoinal services above.

Included with every Platform subscription
Standard Support

Every Intuiface Platform subscription includes access to our Global Support Team — product experts, not just a call center. When something isn't working, we identify and troubleshoot technical issues, provide workarounds and solutions, and feed your feedback straight into our release cycle.

📈96% Customer Rating of "Excellent"


Open a Ticket

Mon–Fri, 9am–midnight Paris/ 3am to 6pm New York. We've got you covered globally!

for mission-critical deployments
Premium Support

When your deployment can't wait, Premium Support adds speed and priority on top of everything in Standard:

  • Priority handling — your tickets go to the front of the queue
  • 2-hour response during operating hours 
  • Live chats
  • Screen sharing
  • Delivery of support-modified experiences

😊100% Satisfaction Rate

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Best for: large rollouts, events, and business-critical installations.

Self-serve resources

Not sure where to start?

Tell us about your project and we'll point you to the right service or support option — no commitment needed.