Two months from concept to delivery: Capgemini state-of-the-art digital facilitation platform

Context

Capgemini is a global leader in consulting, technology and outsourcing services. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. 

(ASE) helps solve complex organisational challenges in days, not months. 

Project

Amongst other services, the ASE facilitates 1-3 day transformational experiences using a range of skills, capabilities and tooling. The UK-based ASE wanted to enhance this whiteboard-centric engagement with a digital solution that
enabled flexibility and created a wow factor for participants.

“We wanted a software solution that would enable us to automate some of our processes while creating a digital look and feel that would amaze our clients,” says David Burton, UK ASE Facilitator at Capgemini.

Challenge

The team at the UK ASE began by identifying an extensive set of requirements that included digital whiteboarding, multi-screen connectivity and digital asset movement between discrete screens.

After a lot of independent research, the ASE team hired a creative technology agency, Engage Works, to identify the best platform for achieving these varied project goals. Engage Works proposed two options:

1.    A bespoke software solution that would meet all ASE requirements but would take significant development time and cost.

2.    A semi-bespoke solution using Intuiface at its core because of its native touch capabilities as well as its ability to connect with third-party services.

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Solution

With a lower cost and quicker delivery timeline, the Intuiface-based solution was easily determined to be the best option.

After just a couple months of development, Engage Works delivered a polished minimum viable product (MVP) solution that fulfilled almost all of the ambitious requirements. This MVP was immediately rolled out to Capgemini’s ASE in London where it could showcase the use of digital technologies in a facilitation space.

Result

A year later, the ASE team is using in-house personnel to add enhancements to the Intuiface experience, building on the overall solution themselves.

Highlighted by the integration of mobile apps built by Capgemini’s own development teams and by the inclusion of a modern content management system, the ASE can boast a true state of the art digital facilitation platform.

From the ASE’s initial requirements and the first MVP to the cutting-edge version in use today, the digital facilitation platform continues to evolve and has since spread to five ASE centres across two countries.

David Burton: “IntuiLab’s continued investment in their software has created exciting new opportunities for the ASE to amaze its participants,”