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Intuiface Data Subprocessors

The table below contains an up-to-date list of Subprocessors authorized to process customer data in support of Intuiface services. Intuiface imposes data protection terms with each Subprocessor regarding their security controls and applicable regulations for the protection of personal data.
Last Updated: 5-November-2021

Third-Party Entity
Description of Processing
Data Types
Amazon Web Services EMEA SARL
Cloud Provider

Intuiface services run on top of AWS. This cloud provider hosts the personal data you may choose to include in an Intuiface experience.

MongoDB, Inc.
Database as a service, on top of AWS

If you use Intuiface Analytics, MongoDB stores data points uploaded to the Intuiface Data Hub by running Intuiface experiences.

If you use Intuiface API Explorer (while in Composer's Edit Mode), MongoDB stores your history of API requests and responses. [No data is recorded when running the experience in Player or in Composer's Play Mode].

If you use Intuiface Headless CMS, MongoDB stores any personal data you may choose to include in base content.

Functional Software Inc. (Sentry)
Crash reporting and management

Intuiface Player and Composer crashes and service errors are reported and aggregated in Sentry to help Intuiface identify, prioritize and fix issues in Intuiface products.

Stripe Inc.
Payment Processor

If you purchase Intuiface licenses or services using a payment card, Stripe stores billing information such as your name, credit card details, and location address. Intuiface only stores the last four digits and expiration date of your payment card.

Zendesk Inc.
Customer Support

If you engage with Intuiface Technical Support through our web-hosted support desk, Zendesk stores basic contact information (e.g., name, email address).

Google Inc.
Email Support

If you use Intuiface Technical Support or if you send an email to an Intuiface Sales Rep, Google receives basic contact information (e.g., name, email address) because Intuiface uses Gmail. If you include other personal data in your email (e.g., snippets of database logs, query outputs, etc.), this information is also processed by Google.

Google Inc.
Analytics

Traffic analysis of Intuiface websites are performed to help Intuiface identify sites due for update and enhancement.

Salesforce Inc.
Customer Relationship Management

If you create an Intuiface Account, your name, email address, and phone number - as well as any business-related communication you have with us - are stored in SalesForce.

Outreach
Sales Engagement

If you create an Intuiface Account, your name and email address are stored in Outreach and used for sending personalized sales-related emails.

ActiveCampaign
Email Marketing

If you create an Intuiface Account, your name and email address are used to send periodic marketing-related information about Intuiface, such as our monthly newsletter.

Atlassian Statuspage
Online status of Intuiface services

If you subscribe to status.intuiface.com, your email address or mobile number will be stored, enabling your receipt of status update notifications by email or SMS.

Thinkific
Self-service User Academy

If you use Intuiface Academy, hosted at academy.intuiface.com, your course progression and any course reviews you may post will be stored.

Communiteq
Intuiface User Community

If you post questions or answers to the Intuiface User Community web site community.intuiface.com, your name, email address, and post will be stored.