Intuiface Data Subprocessors

Amazon Web Services EMEA SARL

Cloud Provider

Intuiface services run on top of AWS. This cloud provider hosts the personal data you may choose to include in an Intuiface experience.

MongoDB, Inc.

Database as a service, on top of AWS

If you use Intuiface Analytics, MongoDB stores data points uploaded - by Intuiface experiences - to the Intuiface Data Hub. If you use the API Explorer, MongoDB stores your history of API requests.

Functional Software Inc. (Sentry)

Crash reporting and management

Intuiface Player and Composer crashes and service errors are reported and aggregated in Sentry to help Intuiface identify, prioritize and fix issues in Intuiface products.

Stripe Inc.

Payment Processor

If you purchase Intuiface licenses or services using a payment card, Stripe stores billing information such as your name, credit card details, and location address. Intuiface only stores the last four digits and expiration date of your payment card.

Zendesk Inc.

Customer Support

If you engage with Intuiface Technical Support through our web-hosted support desk, Zendesk stores basic contact information (e.g., name, email address).

Google Inc.

Email Support

If you use Intuiface Technical Support or if you send an email to an Intuiface Sales Rep, Google receives basic contact information (e.g., name, email address) because Intuiface uses Gmail. If you include other personal data in your email (e.g., snippets of database logs, query outputs, etc.), this information is also processed by Google.

Salesforce Inc.

Customer Relationship Management

If you create an Intuiface Account, your name, email address, and phone number - as well as any business-related communication you have with us - are stored in SalesForce.

Outreach

Sales Engagement

If you create an Intuiface Account, your name and email address are stored in Outreach and used for sending personalized sales-related emails.

ActiveCampaign

Email Marketing

If you create an Intuiface Account, your name and email address are used to send periodic marketing-related information about Intuiface, such as our monthly newsletter.

Atlassian Statuspage

Online status of Intuiface services

If you subscribe to status.intuiface.com, your email address or mobile number will be stored, enabling your receipt of status update notifications by email or SMS.